Saavutettavuus­seloste

Accessibility Statement of Coxa Oy / Coxa Hospital for Joint Replacement

This accessibility statement applies to the coxa.fi service (www.coxa.fi) and was updated on 13 February 2026. According to Finnish law, public online services must be accessible, meaning that everyone must have equal opportunities to use digital services (Act 306/2019). This statement describes the accessibility shortcomings identified on the www.coxa.fi website. It also explains how you can provide feedback on the accessibility of the service.

Status of Digital Service Accessibility

• The service is largely compliant with accessibility requirements.

The information in this accessibility statement is based on an expert evaluation conducted together with Istekki Oy in October 2025. The assessment was performed both programmatically and manually.

We actively monitor and update our accessibility information to ensure that our service is as accessible as possible for all users. The main shortcomings identified in the service are described below:

• The structure of all PDF documents is not marked for programmatic reading. (WCAG 1.3.1)

Did you notice other accessibility issues? Let us know and we will do our best to fix them

We continuously strive to improve the accessibility of our online service. If you detect any accessibility problems on the site, you can send us feedback. We also welcome any other observations and suggestions for improvement regarding the accessibility of the site. We will respond to feedback within 14 days.

You can send accessibility feedback by email to viestinta@coxa.fi or by calling our customer service at +358 3 311 715.

Accessibility Supervision: The Finnish Transport and Communications Agency Traficom supervises compliance with accessibility requirements. If you are not satisfied with the response you receive from us, or if you do not receive a response within 14 days, you can submit feedback to Traficom. Detailed instructions on how to lodge a complaint and how the process works can be found on Traficom’s website.

Finnish Transport and Communications Agency Traficom
Unit for Digital Accessibility Supervision
www.saavutettavuusvaatimukset.fi
saavutettavuus@traficom.fi
Tel. +358 29 534 5000 (switchboard)

Support for Users Unable to Use Digital Services

If online services are difficult for you to use, you can call our customer service at +358 3 311 715.

Publication Date
This website/application was published on 1 November 2017.